Frequently Asked Questions
Here are our most frequently asked questions from customers, we hope this will help resolve any issues you might have. If you have any more questions please email us at sales@mainsourcenh.com.
1. What types of products does Main Source Distribution offer?
We supply a wide range of products from hardware including fasteners (standard, metric, MS/NAS, hard-to-find), hardware, abrasives, bearings and bushings, and defense/industrial components to Industrial supplies.
2. Can you help if I need custom or hard-to-find parts?
Yes. If you don’t know the exact part you need, we provide specialty sourcing to find or manufacture items to your prints or specifications.
3. What industries do you serve?
We serve a variety of markets including commercial, industrial manufacturing, defense applications, electronics, and general fabrication and assembly.
4. Where are you located and what is your service area?
We are based in Nashua, NH (14 Celina Ave, Unit 16) and serve the Northeastern U.S., but will work with any US company.
5. What standards or certifications do you use for your products?
We are ISO9001:2015 certified and work with MS/NAS specifications, standard and metric sizes, and carry product lines from recognized manufacturers for industrial, defense, and commercial use.
6. How can I get a quote or place an order?
Contact our sales team via phone (800-242-2941) or email sales@mainsourcenh.com. Provide your part number or print, lead-time requirements, and quantity. We’ll provide pricing, availability and delivery options.
7. What is your inventory like and how quickly can you deliver?
We maintain an extensive inventory of fasteners, hardware and abrasives so that we can meet many customer requirements with shorter lead times. For special or custom items, lead-times will vary depending on manufacturing or sourcing.
8. Do you provide engineering or application support?
Yes — our team can help with material analysis, product selection, application-specific optimization and systems design. We aim to help you improve your processes, performance and cost-effectiveness.
9. What about sustainability and environmentally friendly options?
We are engaged in sustainable practices and shifts—such as moving toward more durable materials and systems with longer life cycles—to help both your business and the planet.
10. What about sustainability and environmentally friendly options?
We pride ourselves on customer service. If there is an issue with a product or shipment, please contact our customer service or sales team directly so we can promptly address and resolve it. Connect with us at 800-242-2941 and sales@mainsourcenh.com.